Last updated: 07/07/2025
At Vaidictea, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit or make a purchase from our website.
By accessing or using our website, you consent to the collection and use of your information in accordance with this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment details (handled securely via Razorpay or your chosen gateway)
Technical Information
- IP address
- Browser type
- Device information
- Pages visited and time spent on the site
2. How We Use Your Information
We use the collected information to:
- Process and fulfill your orders
- Provide customer support
- Send order updates, shipping details, and offers
- Improve website functionality and user experience
- Comply with legal obligations
We do not sell or rent your personal data to third parties.
3. Payment Information
All payments on VaidicTea.com are securely processed via Razorpay and other trusted payment gateways. We do not store your credit/debit card details or payment information on our servers.
4. Cookies
We use cookies and similar technologies to enhance your browsing experience and analyze traffic. You can choose to disable cookies via your browser settings, but some parts of the website may not function properly without them.
5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those sites. We recommend you read their privacy policies before interacting with them.
7. Children’s Privacy
Our website is not intended for users under the age of 18. We do not knowingly collect personal data from children. If we discover we have collected such data, we will delete it immediately.
8. Your Rights
You have the right to:
- Access the personal information we hold about you
- Correct inaccurate or outdated information
- Request deletion of your data (subject to legal or operational requirements)
To exercise these rights, please email us at support@vaidictea.com
9. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in legal or business practices. All changes will be posted on this page with the updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, feel free to contact:
Vaidictea Customer Support
Email: support@vaidictea.com
Phone: +91 94283 67909
Hours: Monday to Saturday, 10 AM – 6 PM